Frequently Asked Questions

 

Got questions? You’re in the right place!

  • Once subscribed, you will gain access to a huge library of virtual tours generated in line with the UK National Curriculum.

    Virtual tours are immersive virtual locations, a bit like Google Streetview. Sink into the WW1 trenches, shrink down to the size of a dust mite or get up close and personal with bacteria, travel through the ages and see the changes in a typical British home…

    We provide educational experiences you simply couldn’t do in the real world!

  • To access the tours you must first have a subscription. If you don’t already have an account, click here to sign up.

    If you are signed up you need to log in to your account. You can log in here.

    Once you are logged in, click on the HUB button in the account section to take you to your accessible tours. From here you can select the age level, choose your subject and navigate the tours.

  • Of course! We think the best way to discover the benefits of Seymour & Lerhn is to have a go yourself. That’s why we offer 30 days free when you subscribe. If you’re still not convinced, just cancel your subscription before the end of the trial and you won’t be charged.

  • We are constantly updating our tours with new content and enhancements to keep them fresh and exciting! As the curriculum changes, so will our tours, so you can be confident that you are always looking at the most up-to-date educational content and information.

  • Seymour & Lerhn is different to other systems because all of our tours work with what you already have. We know budgets are tight, that’s why we created a system ready to use with your tablets, PCs, phones, smartboards, games console browsers, smart watches… (disclaimer: tours are best viewed on a larger resolution than a smart watch, but by all means give it a go!) 

    For individuals wanting a full VR experience, we recommended the Google Cardboard or similar, which are readily available to buy online and on the high street.

    For schools and museums we offer an optional VR headset upgrade package. This package includes the standard subscription in addition to 8 Grab&Go VR headsets.

  • Nope! All of our tours are super easy to use. Just log in, navigate through to the tour you want, and away you go. The tours are all web-based and do not require any special hardware.

  • See More & Learn is our ethos.
    ‘Why Seymour & Ler….ohhhh!’ is a common phrase we hear!

  • Yes please! We welcome suggestions for new tours and feedback on existing tours. If your suggestion is approved, it can take a while for new tours to be generated and we have to check all of our tours for accuracy before they are released, so it may be a while before you see your idea on the website.

  • Yes, but we hope it won’t come to that!

    We continually update our tours to keep them fresh and exciting, but if you want to cancel, just head over to your account page to cancel. Your subscription will continue until the end of the billing period, but after this time you will no longer have access to the virtual tours.

    We are unable to refund partial billing periods once these have been charged. Subscriptions can only be cancelled from the next billing period onwards.

Get in Touch

01246 432426
The White House
10-12 High Street
Eckington
Sheffield
S21 4DN

© 2018 Seymour & Lerhn. All Rights Reserved.